List of Legal documents required for Global sellers and goods

When listing products for sale, seller is responsible for ensuring that all of your products comply with Tiki’s regulations and policies for sale.

The well preparation of legal documents required has a significant impact on the process of listing products on Tiki Marketplace. Please see this document in order to get a better understanding on what legal documents you need to prepare.

Sellers shall be facilitated based on the reliability rate. Accordingly, Sellers must provide the following documents:

  • Legal business registration certificate in the country where the Seller operates

  • For foreign e-commerce platform, it must provide the documents proving that its sellers agree to sell their products on Tiki and comply with Tiki’s regulations and policies.

Note: In case Sellers sell goods and services belong to the list of conditional business of the Vietnamese law, they must provide the eligible business certificate for such goods, services.

Documents of assessment criteria for safety and quality:

  • Certificate of free sale

  • Certificate/announcement of quality standards of products in the exporting country for sensitive food categories such as: Food, Beverage, Cosmetics, products for infants under 3 years old, Nutrition products and Other products as notified by Tiki to Seller from time to time, if any.

Essential legal documents for transportations and Customs Clearance:

  • Commercial invoice

  • Certificate of quality/origin or other documents of the product that required depending on the law of custom authorities in the exporting/importing countries based on product types at the time of customs clearance.

Documents of assessment criteria for authentic products:

  • Seller is Manufacturer / Trademark owner, provide:

    • Certification of trademark, industrial designs; invention patent; 

  • Seller is Distributor, provide:

    • Letter of authorization for trademark, industrial designs and inventions; license contract on trademarks, industrial designs, inventions and well-known trademarks; contracts on sale and purchase which represent direct or indirect relationship between well known trademark and goods bearing trademarks;

    • Providing commercial invoice of import activities

1) List of goods and services are restricted on Vietnamese E-Commerce platforms

a) Shotguns and bullets, sporting weapons, combat gear;

b) Cigarettes, cigars and other finished products of tobacco.

c) Alcoholic drinks;

d) Precious and rare wildlife and plants including live species and their processed parts;

e) Other goods restricted from trading under the Vietnamese law 


2) Lists of prohibited imports products



Description of goods


Weapons, ammunition, explosives (except industrial explosives), military technical equipment.


Assorted fireworks (excluding signal fires used for navigational safety under the guidance of the Ministry of Transport), sky lanterns, assorted devices causing interference to vehicle speedometers.







a) Schedule-1 toxic chemicals defined in the Convention on the Prohibition of the Development, Production, Stockpiling and Use of  Chemical Weapons and on their Destruction and Annex to the Government’s Decree No. 38/2014/ND-CP dated May 6, 2014 on the management of chemicals under control in the Convention on the Prohibition of the Development, Production, Stockpiling and Use of Chemical Weapons and on their Destruction.

b) Chemicals under the list of banned chemicals prescribed in Appendix III to the Government’s Decree No. 113/2017/ND-CP dated October 9, 2017 on guidelines for certain articles of the Law on Chemicals.









Used consumer goods, medical equipment, and vehicles including the following commodity groups:

a) Textiles and garments, footwear, clothes;

b) Electronic appliances.

c) Refrigerating appliances.

d) Home electric appliances.

e) Medical equipment.

f) Interior decoration goods.

g) Home appliances made of pottery, ceramic, glass, metal, plastic, rubber, and other materials. 

h) Bicycles.

i) Motorcycles and mopeds.


Assorted cultural products banned from dissemination and circulation or decided to be suspended from dissemination and circulation, or subject to revocation, confiscation and destruction in Vietnam.


Goods being used information technology products.





a) Assorted publications banned from dissemination and circulation in Vietnam.

b) Postage stamps banned from trading, exchange, display and dissemination in accordance with the Law on Post.

b) Radio equipment and radio-wave appliances which do not comply with radio frequency master plans and relevant technical regulations in accordance with the Law on Radio Frequencies.









a) Right-hand drive means of transport (including those in knocked-down forms and those with converted drive before being imported in Vietnam), excluding special-use right-hand drive vehicles operating within a restricted location and not joining traffic, including: crane trucks; canal diggers, street sweepers, street washers; garbage trucks; road builders; passenger cars in airports and lifting trucks in warehouses and ports; concrete-pumping vehicles; vehicles moving only within golf courses or parks. 

b) Assorted automobiles, four-wheeled drives and their spare parts which have their frame or engine numbers erased, modified or tampered with.

c) Trailers, semi-trailers which have their frame erased, modified or tampered.

d) Assorted motorcycles, special-use motorbikes and motorbikes which have their frame or engine numbers erased, modified or tampered with.






Used supplies and vehicles, including:

a) Engines, frames, inner tubes, tires, spare parts and motors of cars, trailers, semi-trailers, lotii – wheeled drives.

b) Chassis of cars and tractors, fitted with engines (including new chassis fitted with used engines and used chassis fitted with new engines),

c) Assorted cars which have been transformed in structure compared with their original designs.

d) Cars, trailers, semi-trailers (other than đeicated trailers and semi-trailers), used passenger four wheeled motor vehicles over 5 years, from the manufacture year to the import year.



Chemicals in Annex III of the Rotterdam Convention


Pesticides banned from use in Vietnam


a) Samples of precious, rare and endangered animals and plants under Appendix I of CITES derived from natural resources being exported for commercial purpose.

b) Samples and processed products of species: white rhinoceros (Ceratotherium simum), black rhinoceros (Diceros bicornis), African elephants (Loxodonta africana).


Wastes and scraps, refrigerating equipment using C.F.C


Products and materials containing asbestos of the amphibole group.

In case the regulation changes, such change shall be applied.

Note: Sellers can see the definitions of relevant phrases here


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