These are common reasons for the rejection of product listing, in which the failure to meet standards for images comprised the highest position, followed by illegal license and at the third place is because there is address/phone number/website included in the images uploaded.
The images used do not meet the standards: 40%
License is not illegal: 36%
Images have address/phone number/website, etc: 9%
Wrong configuration: 8%
Product have sold on Tiki already:5%
Wrong category: 2%
Wrong brand: 2%
Highlight features are not standard: 2%
Please see the illustrations below to avoid making mistakes in the product listing process, therefore be able to operate more efficiently.
1. Failure in meeting standards of product name
Product name must match with images and information of the product
Product name should contain information such as: keywords, brand, model, parameter of product. Maximize up to 255 characters
Product name cannot overlap with keywords
Product names (brands) for the following categories must have or Imported Goods information at the end:
Phone – Tablet
Accessories – Digital Equipment
Laptop – IT Equipment
2. Failure in meeting standards of product images
Images do not contain seller information (Phone number, address, website, etc)
Allowed to have text in avatar (Product parameters, text/ logo brand, etc)
Product has to cover 80% of the frame.
Do not use sensitive images
Do not use images with brand logo printed on product that does not match its brand
Images must be clear
Category: Fashion – Accessories: minimum size 500 x 700 (ratio 5:7)
Other categories: minimum size 500 x 500 (ratio 1:1)
3. Failure in meeting standards of product highlight features
Tiki system will automatically add the bullet at the beginning of the sentence, Sellers don’t need to add any symbol.
Highlight features should be listed in rows
4. Failure in meeting standards of license
Please contact via email email@example.comfirstname.lastname@example.org to receive the license guidelines.