Product image requirements

Creating a standard picture reflects the seller’s professionalism, helps the store look eye-catching, and draws the attention of customers. From there, assist customers in finding information about the product.

The standard size is 1:1 ratio, minimum 1000×1000 px.

 

No.

Acceptable

Unacceptable

Reason

Disclaimer content

1

High quality image

The image is blurry/low quality, bad background set up

The image does not meet the requirements

2

The image is in the right ratio and the product and all its features must be clearly visible. The product occupies at least 80% of the frame

The image is stretched/contracted, the product is too big or too small

The image does not meet the requirements

3

The image must be professional photographs of the actual product 

Uploaded images are graphics, illustrations, mockups, or placeholders 

The image does not meet the requirements

4

Images must accurately represent the product and show only the product that is for sale.

The image shows excluded accessories; props that might confuse the customer; text that is not part of the product; or logos, watermarks, or inset images.

The image does not meet the requirements

   

The image of the attribute product, the CON product does not match the product name and attribute

For example: A shirt product includes 2 variations: (1) Pink Shirt and (2) Blue Shirt -> the product image must correspond to the above 2 variations.

The image for attribute product does not match configuration attribute/product name

5

The image must not contain Chinese characters. 

The image contains Chinese characters

Chinese name/ Chinese picture

The image has celebrity information and is not authorized to use

Do not post content, celebrity images

Image copied from a protected product or using an exclusive logo without authorization

Do not post content, celebrity images

 

1. Images that do not meet the requirement

Good images

Refused images

Bad images

Reason

Disclaimer content

High quality image

 

Low quality image

Cropped image

The image needs to be in high quality, not blurred, all features of the product must be clearly visible, the background is clear

The image does not meet the requirements

The picture is to the right proportions

The image is stretched / contracted

The image shows the correct proportions of the product, and was not stretched/ contracted; the product occupies at least 80% of the frame.

The image does not meet the requirements

Image was taken professionally

Mockups/illustration image

The image must be professional photographs of the actual product (graphics, illustrations, mockups, or placeholders are not allowed).

The image does not meet the requirements

The image does not have the seller’s logo

Picture with logo, seller’s website

The image can not contain seller information (logo, phone number, address,…)

The image does not meet the requirements

Images must accurately represent the product and show only the product that is for sale.

The background of the image is messy

The image does not show excluded accessories; props that might confuse the customer; text that is not part of the product.

The image does not meet the requirements

The product is clearly visible

The product is in the box/packaging

Images of product in the packaging/box (unless the product is clearly displayed on the box)

The image does not meet the requirements

2. Name/image containing Chinese:

  • Chinese name

  • Product image contains Chinese language

3. Product image of variants does not match configuration attribute/product name

  • Multiple-option product name: Men’s summer T-shirt A1453 – WHITE– USA

  • Valid image: White T-shirt

    • Invalid image: Back T-shirt

4. List celebrity content and images

Reason

The image does not meet requirements

The image has celebrity information and is not authorized to use

Image copied from a protected product or using an exclusive logo without authorization

Image copied from a protected product or using an exclusive logo without authorization

 

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Đánh giá trung bình: 3.7 / 5. Số lượt đánh giá: 6

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