catalog gifts (Buy 1 get 1 promotion)

Catalog gifts (Buy 1 Get 1) is a tool that allows sellers to offer free gifts for customers with each purchase, helping to increase the conversion rate for the main product, thereby boosting store revenue.

Step 1: Log into the Seller Center, choose Marketing center > Promotion tools > Catalog gifts (1). The system will navigate to the Catalog Gift list, please select Create New (2).

(1)

(2)

Step 2: Set the conditions for Catalog gifts.

1. Name: Seller named the gift program. This name will not be visible to the Client. Tiki suggests that Sellers should name this name so that it is easy to remember and manage.

2. Description: Fill in the details about the content of the gift program.

3. Active dates: Set the program start time and end time (hour, day, month, year). The start time must be after the current time.

4. Applicable products: Select the main products of the gift program.

Method 1: Install each main product

Seller click Select product > Add main products.

In the search box, the Seller can enter the Product (SKU name), Category, Fulfillment type, Status.

  • Choose the product to add from the left panel, then click on the “+” button or select Select all  to add it to the right panel. You can add up to 1000 SKUs.

  • To remove a product, choose it from the right panel and click on the “” button or Clear all.

Method 2: Bulk upload main product list

Sellers can install gifts for multiple products at once by using Excel files for bulk upload and managing uploaded lists as follows:

In the section Bulk upload product list, select Download template to download the Excel file to your computer.

Then enter the SKU codes that you want to install gifts. .

To upload the list of registered products, please click or drag Excel file back to the Upload file window. Then, click Save.

Note:

  • Only excel files in .xls or .xlsx format are supported

  • You can select up to 1000 SKUs per file.

  • The file cannot have filters/hidden sheets/more than one sheet.

5. Gift products: Select  gift products. Please do the same thing as instructed in section 4.

Step 3: Check the gift information again in the Display on PDP page section

1. Gift section

2. Detailed popup

Step 4: After checking all the information of the program, click Create new to complete.

  • If you find an error, exit this screen and go back to editing.

  • Select Create new if you see that the program conditions are ready to go. 

Step 5: Successfully created gifts will be on the Catalog gift list.


Please put in mind the following cases:

  • Case 1: There is more than 1 main product and 1 gift product: In this case, when the customer buys any product in the main product list, they will be given 1 gift product.

  • Case 2: There is 1 main product and more than 1 gift product: In this case, when the customer buys the main product, all gift products will be given away. In case one of the gift products is out of stock, the program will automatically turn off.

Seller can edit when the program is in Upcoming or Ongoing status, specifically:

Status

Meaning

Actions that sellers can perform

Upcoming

The program has been created and is ready to go

  • Change all information (except Applicable Products and Gift Products).

  • Finish/Duplicate the program.

Ongoing

The program is on-going

  • Change program name, description and active date: Sooner or later than previously set time.

  • Finish/Duplicate the program.

Finished

The program has ended

  • Duplicate program

Please follow the following instructions:

Step 1: Access to Seller Center, select Marketing Center > Promotional Tools > Catalog gifts > At the Action column, select Edit.

Step 2: On the detail page, please update the information and click Edit.

In case you want to turn off the program, on the screen interface in step 1, please find the program that you want to turn off, in the Action column, click Finish.

  • Applicable products and gift products must be located at the same warehouse address and cannot be installed at the same time.

  • Each product can only be applied for one promotion only (including Combo discount; Bundle deal or Catalog gifts).

  • Once the program is created, the seller cannot change the applicable product and the gift product. The program does not apply to NGON products.

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