Create a deal

One of the most fundamental advertising techniques is applying discounts on products. This feature enables sellers to offer attractive promotional deals for their products, encouraging customers to make orders as soon as possible.

There are two major sections:

1. Discount list: Displays a list of created discounts that the seller can edit or stop before the last day of promotion.

2. Import history: Displays the list of deals uploaded. Allow you to manage and download the rejected/completed product list.

1. Creating a deal

Step 1: Log in to the Seller Center > Choose Marketing center >  Select Promotion tools > Price discount

Step 2: The system will navigate to the Price discount section, select Create Discount. The product list only displays products that are “On” and in stock.

  • You can input the SKU and choose the category in the search box.

  • Choose the product to add from the left panel, then click on the “+” button or select Select entire page to add it to the right panel. You can add up to 100 SKUs.

  • To remove a product, choose it from the right panel and click on the “x” button or Unselect all.

Then, click Continue to establish the discount price and deal quantity.

Step 3: Please enter all required information at the Set discount section as follows: 

  • Discount price: Not less than 50% of the selling price. The seller can specify the discount as an exact value or as a percentage of the product price.

  • Purchase limit: The maximum number of products that a customer may purchase in a single order.

  • Running period: The seller sets the start and end times, however the discount cannot last longer than 180 days.

Then select the Activate button.

The failure of the discount installation could be caused by a number of factors:

  • Price;

  • Running period;

  • By the time the seller creates a deal, if there is any overlapped deal which was created before, the system will reject creating a new deal here.  You should check to see whether your products are participating in any Tiki promotion or have been set as a deal previously in the Discount list.

Step 4: After the product has been successfully installed with a discount, it will appear in the Discount list.

2. Mass deal creating

Sellers can create discounts by using Excel spreadsheets to mass upload and manage imported files as follows:

Step 1: Go to the Seller Center and choose Marketing center > Promotion tools > Price discount > Upload history.

Step 2: At the Upload history section, please find the text as marked below and click on the word “here”.

Step 3: Fill in required information. You can learn more about price setting rules at section 1.Creating a deal.

Step 4: Drag or drop the updated file as shown in the picture below.


  • Only .xls or .xlsx formatted files are accepted.

  • A maximum file size of 5MB with 3,000 lines is allowed.

  • Filters, hidden sheets, and multiple sheets should not be included in the file.

Step 5: Check the upload status.

By entering file ID, Uploader, Status, and Upload Time, you can filter and search uploaded files.

The number of approved and disapproved products is displayed in the Results column.

  • Succeeded: The product was imported and displayed in the Discount List.

  • Failed: The product was rejected by the system. At the Action column, select View results, then choose Download error list to save the file to your computer and make modifications before re-uploading.

Tiki will prioritize the following product promotions in order to ensure that they reach customers in the best and most consistent way possible:

1. Flash sale – Top priority

2. Category deal – Second priority

3. Price discount – Third priority

When a product participates in more than one promotion with partially or completely overlapping running times, the system will use priority to determine which promotion is applicable at any time, allowing the seller’s promotions to run continuously. When a campaign’s runtime expires, the system will continue to trigger the next lower-priority campaign.


  • Product A participates in Flash sale on December 15

  • Product A participates in Category deal continuously from December 10 to December 17

  • Product A participates in Price discount continuously from December 1 to December 31

Based on priority, promotions will be applied to product A in stages as follows:

At any given time, the seller cannot register more than one campaign for each type of promotion (Flash Sale, Category Deal, or Price Discount). The system will notify you if you register for the same campaign twice.

 Depending on the status of the discount (Active or Running), sellers can:

Deal status




The discount has been set up and is ready to go.

Edit deal setting

Stop deal


The deal is running.

Stop deal


Because the product is currently active in another deal, the deal has been paused.

Stop deal

Sold out

Deal quantity is sold out.


The deal running time is over.


The discount is terminated for a variety of reasons, including the seller terminating the deal, the product being out of stock, the product being turned off, and so on.

1. Single edit/stop discount 

Please select Edit and make changes to items such as: Discount price (by amount/percentage), Purchase limit, and Start/Finish time > Click the Update button.

Note: Once a promotion has been created, you cannot change it.

2. Mass discount ending

To end the offer, you can pick numerous products at once. Then select Stop > Confirm.

Only discounts that are currently active or running can be terminated by the system. If you pick discounts that are already Expired, Sold out, or Stopped, the system will warn you that these discounts cannot be modified due to the status as stated below; you will not need to take any further action for these discounts.  Please try again if there is a warning about system faults.



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