You can choose Detailed insights to access the Promotion insight feature in the Growth Center. You can view a detailed report of the effectiveness of using the coupon code based on various criteria and stages here.
Step 1: Log into the Seller Center, select Marketing center > Promotion tools, then select Coupons (1). The system will navigate you to the Coupons section, please select Create Coupon (2).
(1)
(2)
Step 2: Setting details of coupon
Step 2.1: Setting INFORMATION of coupons
1. Coupon Name:
2. Coupon Code: Code should be short, clear and easy to remember.
3. Publish Coupon: 2 status
Choose Publish: The discount code is publicly displayed in the product detail page, on the Tiki website and Tiki App. All customers will see and are able to apply this coupon code when making a purchase.
Choose Hide: Coupon code is NOT displayed in the product detail page, on Tiki website and Tiki App. Customers can still apply the coupon code when making a purchase (if the customer enters the correct code).
Step 2.2: Setting CONDITIONS of Coupon
1. Applicable product: 2 options
Store level: Setting coupon for all products in store.
Specific products: Setting coupons for selected products. Sellers can choose products, or download a list of applicable products by: Select product > Click Select product to add specific products > Click Save.
2. Smart coupon: Based on the data history of sellers and those who have successfully applied the coupon code, Tiki recommends this configuration to optimize coupon usage effectiveness. There are two choices:
Show suggestion: Display the system’s recommended discount.
Hide suggestion: Do not display the system’s recommended discount.
3. Discount type: 2 options.
Fixed Amount: Discount by amount. Note: Minimum value: 5,000 VND; Maximum value: 30,000,000 VND.
Percentage: Discount by percentage of product price. Note: Minimum value: 2% ; Maximum value: 99%
4. Minimum requirement: 2 options
None: Applies to all order values.
Minimum order value: Assign minimum order value to apply coupon.
5. Customer segment: 2 options
Apply to all customers.
Apply to TikiNOW subscribers.
6. Total number of Coupon: 2 options
Unlimited: There is no limit to the number of discount codes used throughout the store during the validity period.
Limit to a specific use in total: Please enter the maximum number of uses of the discount code throughout the store.
Note: Limit the number of uses per customer is unlimited.
7. Applicable time:
Step 2.3: Check all informations of Coupon in “TERMS & CONDITIONS”
Step 2.4: Preview the coupon
Step 2.5: Once you’ve double-checked all of the discount code’s details, click Create new to finish.
If you discover a problem, escape this page and return to the coupon code editing page.
Select Create if you are okay with the Coupon conditions and you want to display the coupon code to all customers on the Tiki website and App.
Step 3: Check status (On-going/Upcoming) of coupons. Please note that the new successfully created coupon will be shown at the Coupon list.
You can edit when the program is in Upcoming or On-going status, specifically:
Status |
Description |
Actions that you can perform |
Upcoming |
Coupon code has been generated and is waiting to launch |
|
On-going |
Coupon code is running |
|
Please follow these steps:
Step 1: Login to Seller Center, go to Marketing Center > Promotion tools > Coupons > Click on the name of the coupon.
Step 2: On the Coupon detail window, please update the information and click Edit.
In case you want to cancel a discount code (Ongoing or Upcoming), please scroll up and see step 1 again, find the coupon code you want to cancel, in the corresponding Action column, select Complete, then confirm again to end the program.
Note:
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